Grand Hotel National Luzern, Lucerne

I had a memorable stay at the Grand Hotel National. The room had a slight issue with a leaky toilet smell, but it offered a beautiful view from the large windows with balconies. The service was exceptional, with staff going out of their way to make our stay special. The location was ideal, right on Lake Lucerne, allowing us easy access to key sites. The dining experience was relaxing and diverse, offering a mix of buffet and a la carte options. Overall, a great choice for a luxury stay in Lucerne.

I had a wonderful stay at the hotel with grandiose and very generous rooms overlooking Lake Lucerne, creating the perfect ambiance with large windows and balconies. The service was amazing, although a bit unfriendly initially but they were patient and helpful when giving insights on area sights and restaurants. The location was small yet clean and a little dated but impeccable for exploring the old town center, famous bridges, and the Lion Monument, all within walking distance. The dining experience, while impressive, had limited options. The hotel facilities were top-notch, offering a once-in-a-lifetime experience that I would likely return to. Overall, a great stay with a mix of positives and some areas for improvement.

I had a delightful stay at the hotel. The rooms were uniquely furnished and the modern bathrooms were a nice touch, although the wooden floors could be a bit noisy. The service was impeccable, with polite and courteous staff members. The location was perfect, offering a great view of the lake and mountains while being close to all the attractions. The dining experience was peaceful, although the breakfast options were basic. Overall, a great value for money.

The hotel is perfectly situated along the water, right between Transport Museum and the old town. The service was excellent, and the facilities are really good. However, the dining experience was nice, with à la carte eggs and pancakes, but could offer more variety. The location is perfect for those looking for a once-in-a-lifetime experience.

The hotel offers spacious rooms with high ceilings, large windows, and balconies, making it ideal for families with kids. However, the property needs a renovation to enhance the overall experience. The service is friendly and helpful, although there might be communication issues during check-in. The location, while a bit dated, is convenient near the rail station and key attractions. The dining experience is good but can have inconsistent charges. Additional facilities are available but might lack modern updates.